Last Updated: January 1, 2025
At BoostNotes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical documentation platform. Please read this policy carefully.
We collect information you provide directly to us, including your name, email address, professional information, and any clinical notes or data you input into our platform. We also automatically collect certain information about your device and how you interact with our services.
We use the information we collect to provide, maintain, and improve our services, to process your transactions, to send you technical notices and support messages, and to communicate with you about products, services, and events. We do not sell your personal information or use it for advertising purposes.
As a healthcare technology provider, we are committed to full HIPAA compliance. All protected health information (PHI) is encrypted both in transit and at rest. We have implemented comprehensive administrative, physical, and technical safeguards to protect your data. We will sign Business Associate Agreements (BAA) with all covered entities.
We employ industry-standard security measures including end-to-end encryption, secure cloud infrastructure, regular security audits, and strict access controls. We implement comprehensive technical, physical, and administrative safeguards to protect your data in accordance with HIPAA requirements.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Clinical notes and related data are retained according to applicable healthcare recordkeeping requirements. You can request deletion of your data at any time, subject to legal retention requirements.
We use carefully vetted third-party service providers to help us operate our business and provide services to you. These providers are contractually required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.
You have the right to access, correct, or delete your personal information. You can export your data at any time. You also have the right to object to certain processing of your data and to request that we restrict processing. If you're in the EU, you have additional rights under GDPR.
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookies through your browser settings. Essential cookies required for the platform to function cannot be disabled.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at william.xuan@boostnotes.io or write to us at: BoostNotes Privacy Team, 123 Healthcare Drive, San Francisco, CA 94102.